We value the trust you place in mohakjewellers.com. That’s why we insist upon the highest standards for secure transactions and customer information privacy.

1. Collection of Personally Identifiable Information We collect email address from you when you select email during the first app launch. This enables us to sync your Wishlist and shopping cart already created by you on the mohakjewellers website. We also use your contact information to send you offers and recommendations based on your previous orders, your browsing history and your interests.

   We may disclose to third party services certain personally identifiable information listed below:
   – information you provide us such as name, email, mobile phone number
   – information we collect as you access and use our service, including device information, location and network carrier

   This information is shared with third party service providers so that we can:
   – personalize the app for you
   – perform behavioural analytics

2. Use of Demographic and Profile Data We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our app. We identify and use your IP address to help diagnose problems with our server, and to administer our site

3. Security Precautions Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

4. Choice/Opt-Out mohak.Jewellers.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. You may delete certain non-mandatory information. You can write to us at the contact information provided below to assist you with these requests.

5. Questions? Questions regarding this statement should be directed to the following address: support@mohakjewellers.com

6. Profile Deactivation Mohak Jewellers enables you to temporarily freeze your profile. This temporary action will leave you without a Mohak Jewellers account and without access to speedy checkout, on information about your past orders, Wishlist’s, and all other personalised Mohak Jewellers products and services.

7. Profile Deletion Mohak Jewellers enables you to request to permanently erase your Mohak Jewellers account. Once requested to delete, all associated information like past orders, past/current Try at Home bookings, Wishlist’s, saved addresses. The ‘Profile Deletion’ will require you to forfeit future account creation with the same email address, 15 Day Returns and Refund, product cleaning & fixing and any other policies or services offered by Mohak Jewellers as well as any claims stemming from product damages and related issues. In the event that your account has any open orders, payments, grievances, shipments, or instalment plans, then Mohak Jewellers may refuse or delay the deletion of your account.

Our business has likely built a reputation for quality craftsmanship, attention to detail, and exceptional customer service, ensuring that every customer receives a personalized experience when shopping for jewelry.

Over the years, our business may have expanded its offerings to include a wider range of jewellery styles, from classic pieces to more modern and trendy designs. Our jewelry sold through our own retail store or online shop, as well as through partnerships with other retailers or wholesalers.

Overall, our business has established itself as a trusted and reputable source for fine jewellery, with a commitment to producing timeless and beautiful pieces that are treasured by customers for years to come.

If you have a special request for a custom-created item please contact us at +917733991010.